Frequently Asked Questions
About the Law
Basics of New Hire Reporting
- New Mexico CSSD Online Pay Feature
- EFT/EDI Transactions - Information for Employers
- HOW EFT/EDI WORKS
- STEPS TO IMPLEMENT
- NACHA Record Formats for Employers Withholding Child Support Payments
- Record Layout Information
- Entry Detail Record Layout
- CTX Record Layout Information
- CCD+ DED Child Support Segment/Convention for Employers
- Definition of Elements
Common Employer Questions
- I am an employer with employees in more than one state. What special considerations, if any, need to be made for this?
- Is there an easier way to report other than submitting a New Hire Reporting Form?
- What if I have questions about child support or income withholding?
- Do I have to report if I do not hire anyone?
- Are domestic employees (maid, nurse, gardener) required to be reported?
- I am an employer who has more than one address. Which one should I list?
- I provide employee information on my Quarterly Wage Reports. Why must I also report the employee as a new hire?
- Do temporary agencies have to report their new hires for every assignment?
- Do I need to report an employee who worked for a couple of hours or days and then quit?
- Do I have to include my FEIN on line 10 of the W-4? The instructions say to include it only if I sent it to the IRS.
- If I take over a business, do I have to report all of the employees?
- In addition to reporting new hires, do I need to report terminated employees as well?
- Can I send an outdated W-4?
- I am an employer with more than one FEIN. Which do I use for the new hire report?
- Are employers on Native American reservations and lands subject to the new hire reporting requirements?
- I am a multi-state employer with employees in more than two states. Can I report all my employees to one state outside of New Mexico, except report New Mexico employees to New Mexico?
- Do I need to report re-hired employees?
- I'm not sure if I have reported one of our new employees. How can I find out the names of employees I have already reported?
- Is it possible to submit a test file after registering to report electronically, to verify our file layout?
- If I start sending reports using one method, do I always need to file my reports the same method?
- What should I do if I make a mistake on the employee information and I've already submitted it?
- If an employee lives outside New Mexico, but works in New Mexico, to what state do I submit the New Hire report?
- How do I enter the employee's date of birth when it's a violation of the Age Discrimination in Employment Act (ADEA) to ask for their date of birth?
- What is the definition of date of hire?
- What if I still have more questions about new hire reporting?
For Those New to the New Hire System
Electronic Payment Options
ACH Payment OptionAbout the Law
New Mexico Law (§50-13-1 to 50-13-4) and the Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) of 1996, 42 U.S.C. 653a, requires all employers to report newly hired and re-hired employees to a state directory within 20 days of their hire or re-hire date.
All employers and/or labor organizations in the State of New Mexico.
Employers are required to report the following employees:
- New employees: Employers must report all employees who reside or work in the State of New Mexico to whom the employer anticipates paying earnings. Employees should be reported even if they work only one day and are terminated (prior to the employer fulfilling the new hire reporting requirement).
- Re-hires or Re-called employees: Employers must report re-hires, or employees who return to work 60 days after being laid off, furloughed, separated, granted a leave without pay, or terminated from employment. Employers must also report any employee who remains on the payroll during a break in service or gap in pay, and then returns to work after 60 days. This includes teachers, seasonal workers, etc. Substitute teachers must be reported for the first day worked in each school year. Poll workers need to be reported only once.
- Temporary employees: Temporary agencies are responsible for reporting any employee who they hire to report for an assignment. Employees need to be reported only once; they do not need to be re-reported each time they report to a new client. If the worker has a break in service of 60 consecutive days or more from your agency and a new W-4 form is required, then a new hire report would be necessary.
No one is exempt from this law.
Labor unions and hiring halls must report their own employees; that is, individuals who work directly for the labor union or hiring hall. If the labor union or hiring shall simply refers individuals for employment, it does not need to file new hire reports for these actions. If a labor organization actually pays the individuals whom it refers (as opposed to having them paid by the person or entity to whom they have been referred), the labor organization would be considered the "employer" and subject to the new hire reporting requirements.
The New Hire Directory welcomes Independent Contractor reports, however, employers are not required by law to submit them. The IRS provides strict guidelines on whether an individual is an Independent Contractor or an employee and questions regarding this guideline can be answered by contacting the IRS.
Basics of New Hire Reporting
New hire reporting speeds up the child support income withholding order process, expedites collection of child support from parents who change jobs frequently, and quickly locates alleged non-custodial parents to help in establishing paternity and child support orders. New hire reporting helps children receive the support they deserve. New hire reporting also saves taxpayers by preventing fraud in welfare, workers compensation, and unemployment insurance. Employers are a key partner in ensuring financial stability for many children and families and should take pride in their role.
Required Employer Information:
- Employer's Federal Employer Identification Number (FEIN). If you have more than one FEIN, please make certain you use the same FEIN you use to report your quarterly wage information when reporting new hires.
- Employer's Name
- Employer's Payroll Processing Address
Required Employee Information:
- Employee's Name (First, Middle, Last)
- Employee's Mailing Address
- Employee's Social Security Number (SSN)
- Employee's Date of Hire
Optional Employer Information:
- Employer Phone Number
- Employer Fax Number
- Employer E-mail Address
- Employer Contact Name
Optional Employee Information:
- Employee's State of Hire
- Employee's Date of Birth
View questions about Multistate employers.
There are a variety of ways to report new hires, including online reporting, electronic reporting and by mail or fax. Get more information on the convenient reporting options available.
Electronic Reports - Utilizing our Web site's online reporting feature is a very popular option for employers. This feature provides printable confirmation of reports received, and is conveniently available 24 hours a day, 7 days a week.
Employers can send new hire data files in a variety of ways, including transferring files through the Web site or through internet connection using File Transfer Protocol (FTP). Employers can also mail reports directly to us on diskette. Learn more about electronic reporting.
Non-Electronic Reports - Paper new hire reports may either be faxed or mailed to the New Mexico NewHire Directory.
New Mexico New Hire Directory
PO Box 2999
Mercerville, NJ 08690
Toll-free: (888) 878-1614
Employers must report within 20 days of a new employee's hire date. Employers who submit reports magnetically or electronically shall submit the reports in two monthly transmissions not more than 16 days apart. There is no need to report if there are no new hires since the last report.
Federal and State laws outline strict guidelines for the use of new hire reporting information. New Mexico's child support computer system matches new hire information against open child support cases in order to locate non-custodial parents to establish paternity and child support orders, as well as enforce existing orders. Once these matches are completed, the new hire information is sent to the National Directory of New Hires and is utilized by Child Support Agencies nationwide.
New hire information can also be used by states to help detect and prevent fraudulent payments to recipients of unemployment insurance, workers compensation, and welfare benefits.
The use of this information provides financial support for New Mexico's deserving families and works towards a reduction in welfare and unemployment insurance costs.
Begin by reporting any new employees you've hired within the last 180 days. Continue by reporting any new hires you have within 20 days of their hire date.
Common Employer Questions
I am an employer with employees in more than one state. What special considerations, if any, need to be made for this?
New hire reporting is mandated by law in all 50 states so one of the main goals of new hire reporting legislation is to make it as easy as possible for employers to comply. For those employers who have employees in more than one state, we have two convenient options for reporting. View more details on multistate reporting.
We highly recommend reporting your new hires electronically, as there are multiple options for doing so. You can either report new hires using our convenient Web site, or you can transmit a data file created by your company's human resources or payroll software. Electronic reporting eliminates paperwork, increases the accuracy of the reports, allows faster processing, and can save on postage and other costs. Additionally, our Web site also provides printable confirmation of all new hires you report during a session. Electronic reporting can also qualify Multistate employers to report new hires directly to one state.
The New Hire Directory does not have access to specific child support information and does not have the ability to answer questions related to child support. Check out our Employer Resources page to find information on local, state, and federal child support agencies.
No. Reports are only required after an employee is hired.
New hire reporting legislation requires all "employees" to be reported. Thus, an individual who is an employee for purposes of federal income tax withholding from wages is also an employee for new hire reporting purposes. If you need to determine if you should be paying federal income tax for your employees, please contact the Internal Revenue Service at (800) 829-1040 or visit them at www.irs.gov.
You should list the address where you want income withholding orders sent. A street address is preferred, as long as mail can be sent there.
I provide employee information on my Quarterly Wage Reports. Why must I also report the employee as a new hire?
New hire information from the Quarterly Wage Reports becomes available two to six months after the date of hire. When you report new hires immediately, there is a much better chance of locating the individual while still employed, and the required child support action can be taken at once. Furthermore, fraudulent unemployment insurance, workers compensation, and welfare benefit payments can be detected quickly.
Temporary agencies are mandated to report their workers who sign a W-4 form and report to an assignment. Workers only need to be reported once, and they do not need to be reported each time they are placed with a new client. If the worker has a break in service of 60 consecutive days or more from your agency and a new W-4 form is required, then a new hire report would be necessary.
As long as an employee filled out a W-4 form, even if they only worked for a few hours, that employee must be reported. Although that employee is no longer with your company, useful information such as home address and work history can be obtained from their new hire report.
Do I have to include my FEIN on line 10 of the W-4? The instructions say to include it only if I sent it to the IRS.
Yes, if you are sending in your report by W-4, you must include the employer name, address, and Federal Employer Identification Number (FEIN) in blocks 8 and 10 of the W-4 form. When reporting new hires, if you have more than one FEIN, please make sure you use the same FEIN used to report your quarterly wage information. The W-4 form must also include the employee's date of birth and date of hire.
Not if these employees have previously been reported and if you as the new employer will continue to honor any Income Withholding Notices that are in effect. If you will not honor the previous withholding notices you must report all employees as new hires. Employers must report any newly hired employee who is hired after that date. If you are unsure if employees have been previously reported, we recommend reporting any employee hired within the last 180 days.
Employers can send new hire data files in a variety of ways, including transferring files through the Web site or through internet connection using File Transfer Protocol (FTP). Employers can also mail reports directly to our New Hire Directory on a diskette. Learn more about electronic reporting.
Non-Electronic Reports - Paper new hire reports may either be faxed or mailed to our New Hire Directory.
No. Only new hires and re-hires are required to be reported to the New Hire Directory. However, if the terminated employee had an Income Withholding Order for child support, the termination should be reported to the agency that issued the order.
Yes, but if you need new W-4 forms, please contact the Internal Revenue Service.
Use the same FEIN under which the employee's wages are reported.
Are employers on Native American reservations and lands subject to the new hire reporting requirements?
No, unless the tribe has accepted the jurisdiction of the state for this purpose. There are several ways this can be accomplished. For example, a tribe can enter into an agreement with the state for the cooperative delivery of child support enforcement services, including reporting new hires to the State Directory of New Hires (SDNH). Under PRWORA, a tribe can operate its own IV-D system pursuant to section 455(f) of the Act.
I am a multi-state employer with employees in more than two states. Can I report all my employees to one state outside of New Mexico, except report New Mexico employees to New Mexico?
You must either report all employees to one state as long as you registered as a multistate employer, or report employees to the state in which they work.
Yes, if the employees have gone 60 or more consecutive days without pay and return to work, they must be reported as a new hire. This includes teachers, seasonal workers, etc. Substitute teachers must be reported for the first day worked in each school year. Poll workers need to be reported only once.
I'm not sure if I have reported one of our new employees. How can I find out the names of employees I have already reported?
If you report your new hires online, you may review your records using our 'view new hires' feature. Or you can contact our customer service team at (888) 878-1607.
Is it possible to submit a test file after registering to report electronically, to verify our file layout?
No, we ask that you only send production files to the New Hire Directory. Please contact the New Hire Directory at (888) 878-1607 or New Mexico New Hire Directory <contact@nm-newhire.com> for more information or assistance in verifying your file layout.
No, you may choose the reporting method that works best for you. If you want to report a large volume of new hires, we do suggest you do so electronically. For a smaller volume of new hire reports we recommend reporting via the internet.
You should contact our customer service team immediately at (888) 878-1607. Due to the sensitivity of information being provided, we do not suggest sending an email.
If an employee lives outside New Mexico, but works in New Mexico, to what state do I submit the New Hire report?
New Hire reports are submitted to the state in which the employee works. In this example, the New Hire report would go to New Mexico. However, employers with employees working in more than one state have other reporting options. For more information please refer to our Multistate Employer Information page.
How do I enter the employee's date of birth when it's a violation of the Age Discrimination in Employment Act (ADEA) to ask for their date of birth?
It is only a violation to discriminate against employees based on age and therefore would be unacceptable to ask for Date of Birth as part of the selection process. However, once you have hired the employee, it is appropriate to gather this information for reporting purposes.
The date of hire is defined as the first day an employee performs services for pay.
Do not hesitate to call the New Mexico New Hire Reporting toll-free at (888) 878-1607 with any questions regarding the new hire reporting process. Our help desk staff is available Monday through Friday, 8:00AM to 5:00PM Mountain Time.